Response Command — Privacy Policy

Last Updated: January 2026

Response Command (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, phone systems, SMS notifications, and related services (“Services”).

By using our Services, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

• Name

• Phone number

• Email address (if provided)
• Call details or messages left during after-hours interactions
• Information submitted via contact forms or demos

1.2 Automatically Collected Information

When you interact with our website or phone systems, we may collect:

• Call metadata (date, time, duration)
• IP address and device/browser type
• Pages visited and basic usage data

1.3 Cookies & Tracking

Our website may use cookies or similar technologies to:

• Maintain basic functionality
• Understand site performance
• Improve user experience

You can disable cookies in your browser, though some features may not function properly.

2. How We Use Information

We use information to:

• Provide and operate after-hours call handling services
• Deliver call summaries, notifications, or follow-up messages
• Improve system reliability and performance
• Respond to inquiries or support requests
• Comply with legal or regulatory requirements

We do not sell personal information.

3. SMS Messaging & Communications

If you provide a phone number, you may receive:

• Call-related confirmations or summaries
• Follow-up messages related to a demo or inquiry
• Operational notifications relevant to the Service

Message frequency varies by interaction.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
Standard carrier message and data rates may apply.

4. Information Sharing

We only share information in limited circumstances:

• Service Providers: Vendors that help us operate messaging, hosting, or analytics
• Legal Requirements: When required by law or to protect rights and safety
• Business Changes: In the event of a merger, sale, or acquisition

We do not share personal data with carriers or third parties for marketing purposes.

5. Data Retention & Security

We retain information only as long as reasonably necessary for operational and legal purposes.
We use reasonable safeguards to protect data, but no system is 100% secure.

6. Children’s Privacy

Response Command is not intended for individuals under 13 years of age.
If we learn that we have collected information from a child, we will delete it promptly.

7. External Links

Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.

8. Policy Updates

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised date.

9. Contact

If you have questions about this Privacy Policy, contact:

Response Command
Bastrop, Texas
📞 512-575-9430

After-hours call handling for businesses that rely on the phone.

Locally owned & operated

Bastrop, Texas

Jason Smircich

📞512-575-9430 (operator)